Quality Dimensions for Products, with CEO, Coat of Arms

Quality is a huge term that holds different meanings for every person. The dimensions of quality allow business practitioners to specify elements of quality (either in the products or services areas) to allow for meaningful discussions, appropriate measurements, and ultimately...continuous improvement. Please join me as I discuss these dimensions of quality with Chris Freeman, CEO, Coat of Arms. Coat of Arms is a start up fashion company, introducing an incredibly innovative product and Chris has set high goals for customer satisfaction with his new company.

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Instagram: @coatofarmscompany

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