Amid internal restructuring and focus on self-operated businesses, OYO is now facing the flak of its corporate customers. While reports over the past month or so have said that many hotel partners have complained about the kind of clientele that OYO gets and how there are no background checks done, this time around corporate partners are upset with the quality of service being provided by OYO. The concerns revolve around the safety and security of female employees as well as service standards and quality issues. This loss of business coupled with disputes with hotel partners means that OYO’s corporate business has reportedly stayed flat over the past year.
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