Why and How to Involve Users in the Design Thinking Process - UX Chat

This is a highlight from an insightful evening UX chat with a fellow design thinker, UX architect Sean McGuire.

Answering a question from one of my subscribers, Sean covers how to convince the business to involve users early on in the project. He gives some of the best points on showcasing the real value user experience, user research and design thinking can bring if the actual users get onboarded and help solve the problems.

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You can find out more about Sean McGuire and his billboard design thinking method by joining Sean's Linkedin group:

UX Chat is a videocast series with inspirational design leaders, where I try to dig what makes experience design practitioners effective. We will cover design thinking, new methods, design ops, UX, CX and many other topics.

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